Payment is expected when order is placed unless you have an established account. Orders over $200 require a 50% down payment.

ALL custom orders are final sale.

Pre-printed stock merchandise may be exchanged or returned for store credit only - no refunds.

ALL approved proofs are assumed to be correct. If you approve your proof, you will be charged for your completed order and no refunds or free replacements will be made. PLEASE REVIEW YOUR PROOFS CAREFULLY!

Changes made to orders after a proof is approved, product has been ordered or an order has been started may result in additional charges.

Rush orders are subject to an additional fee.

Customer items are decorated at the customer’s own risk.

We reserve the right to refuse any order.

We aren't responsible for items/orders left over 60 days.

We do our best to meet our customer’s needs including due dates, products, designs, etc. however many factors affect order completion and delivery. We cannot always accommodate every request. Our mission is to provide you with the best quality work and product possible within a reasonable time frame. We appreciate your understanding,  your patience and your support. Thank you for choosing us!